V18 Update 1 Beta 2: Now with yealink Headset Integrations

Update 1 Beta 2 has been released, adding support for Yealink headsets as well as optimizing the way images are sent. This Beta has been thoroughly tested on Windows operating systems, ensuring bugs and issues are ironed out, prior to the final stable release on Windows, due shortly. Yealink Headset Integration The Web Client now […] The post V18 Update 1 Beta 2: Now with yealink Headset Integrations appeared first on 3CX.

3CX Live Chat Now with Instant Live Calling

Following the release of v18, we have also updated 3CX Live Chat! With this update, website visitors can choose to start a Live Call from the get-go and administrators can track visitor interactions with Google Analytics. Instant Live Call Some customer problems or queries are best resolved via voice. The minimized chat bubble now presents […] The post 3CX Live Chat Now with Instant Live Calling appeared first on 3CX.

Stay Registered with v18 Android App Beta

V18 Android App Beta has just been released. Now with updated libraries for a more robust and secure application. Try out the new “Keep Active” feature to never lose a call and check out the various enhancements on video conferencing management. Keep Active       With this version, we are introducing a “Keep Active” […] The post Stay Registered with v18 Android App Beta appeared first on 3CX.

iOS 15-ready 3CX App BETA

An updated 3CX app for iOS, fully compatible with the upcoming iOS 15 is now available for testing. Using the latest SDKs and libraries, this robust and up-to-date application offers increased reliability and responsiveness. Try out the Beta version, for new features including the ability to share data from other applications, and added support for […] The post iOS 15-ready 3CX App BETA appeared first on 3CX.

V18 Update 1 Beta: Fine-Tuning Teams Integration

Update 1 Beta is available now with improvements to the Microsoft Teams integration. Since its launch 4 weeks ago, it has been installed over 1000 times, providing valuable intel to help us develop new features, tweak existing ones and improve the application even further. With Update 1, when a Teams user rejects a call, the […] The post V18 Update 1 Beta: Fine-Tuning Teams Integration appeared first on 3CX.

New Call Flow Designer for V18

Following the release of v18, we have also updated the Call Flow Designer (CFD) with new features. It is now possible to run actions concurrently. You can also retrieve and make use of queue statistics to adapt call flow logic accordingly. Run actions in parallel In order not to leave callers wondering what to do […] The post New Call Flow Designer for V18 appeared first on 3CX.

Video Overview: Meet the 3CX Windows Desktop App

Experience the benefits of the 3CX Windows Desktop App with this short video presentation shared by 3CX Platinum Partner YellowGrid. The native desktop app was built from the ground up using the same Electron framework as Teams and WhatsApp. Simply put, this replacement to the browser extension, is not only better looking, but offers a […] The post Video Overview: Meet the 3CX Windows Desktop App appeared first on 3CX.

3CX V18: Connecting Teams & Customers – Faster, Better, More Efficiently

The final version of 3CX V18 is here offering best in class audio quality, performance and reliability. With customer communication at the forefront, V18 provides an all-in-one integrated solution to communicate internally and connect with prospects – via voice, live chat or video. New 3CX Client and Desktop App With V18 we’ve improved the Web […] The post 3CX V18: Connecting Teams & Customers – Faster, Better, More Efficiently appeared first on 3CX.

V18 Release Candidate 2 Now Available

Fine tuning v18 for its final release! This RC2 includes important fixes and improvements to the Web Client and Windows Desktop App, among others. Client improvements We improved the usability of the 3CX client in some key areas. The dial pad icon now at the top, has a handset icon – indicates that the user […] The post V18 Release Candidate 2 Now Available appeared first on 3CX.

V18 Release Candidate 2 Now Available

Fine tuning v18 for its final release! This RC2 includes important fixes and improvements to the Web Client and Windows Desktop App, among others. Client improvements We improved the usability of the 3CX client in some key areas. The dial pad icon now at the top, has a handset icon – indicates that the user […] The post V18 Release Candidate 2 Now Available appeared first on 3CX.