CRM Integration Wizard Easily Links CRM with 3CX

Linking your CRM system with 3CX saves agents’ time finding client records, allows for personalized welcome messages, and improves workflow timescales. 3CX supports a large number of CRMs out of the box. For other CRMs, we encourage administrators to integrate using the 3CX CRM Wizard. The wizard allows you to easily create templates to link […] The post CRM Integration Wizard Easily Links CRM with 3CX appeared first on 3CX.

Hosted by 3CX Now Also Available for IP-based Trunks

All partners and customers using IP-based SIP carriers can now use Hosted by 3CX, our fully managed hosted solution. We’ve enabled over 100 IP-based providers, available with their templates inside Hosted by 3CX. This makes the transition to our hosting service even easier than before! Why registration-based is the preferred option Registration-based trunks with no […] The post Hosted by 3CX Now Also Available for IP-based Trunks appeared first on 3CX.

Upgrade Directly From V15.5 to V18!

We’ve made upgrading even easier! Administrators can now upgrade end-of-life version 15.5 instances directly to the latest V18 release. No middle step Previously, when upgrading from version 15.5 to 18, admins needed to first backup and restore the configuration onto a v16 instance. Then carry out the same backup and restore process again from v16 […] The post Upgrade Directly From V15.5 to V18! appeared first on 3CX.

iOS App Official Release: Update Notification & Quick Actions

The 3CX iOS App official release is now ready to be downloaded via the App Store. iOS users connected to the latest PBX version are guaranteed a better user experience, and gain access to many features such as quick actions and customizable notification sounds. Don’t miss out. Upgrade to v18 Users still connected to a […] The post iOS App Official Release: Update Notification & Quick Actions appeared first on 3CX.

Android App Official Release: Notifications & Shortcuts

The official release of the 3CX Android App is now available to download via the Google Play Store. Upgrading your PBX to version 18 offers a better user experience on your Android device, as well as accessing new features such as notification shortcuts. Version 18 notification After the app update, any users still connected to […] The post Android App Official Release: Notifications & Shortcuts appeared first on 3CX.

V18 U2 Web Client Update and V16 8A are Now Final

We are happy to announce that the Beta versions we published last week for V18 U2 Web Client and V16 8A are now final and considered ready for production. PWA support for app-like Web Client V18 Update 2 adds Progressive Web App (PWA) support for the Web Client. For users who choose not to download […] The post V18 U2 Web Client Update and V16 8A are Now Final appeared first on 3CX.

Restore 1 Click Dial for Click2Call Browser Extension

Call out in one click when using the Click2Call browser extension. We have created a simple method to restore single click calling, to streamline the user experience. Why the extra dialog? The Click2Call browser extension allows phone numbers on any webpage or CRM system to be ‘clickable’ sending the number to your Web Client or […] The post Restore 1 Click Dial for Click2Call Browser Extension appeared first on 3CX.

V18 Update: A “New” App-like Web Client (PWA)

This update introduces Progressive Web App (PWA) support for the Web Client. This new technology supported by both Chrome and Edge, offers an app-like experience without installing a full app. It enables the web client to remain active, so calls are never missed. An always active client The PWA can be added as a shortcut […] The post V18 Update: A “New” App-like Web Client (PWA) appeared first on 3CX.

3CX Android Beta: Send Fast Chat Replies

With our latest 3CX App Beta for Android, now available for download, fast chat ‘reply’ and ‘mark as read’ features are now at your disposal. Upgrade the PBX to the latest version 18 in order to benefit from these new features. Instant response with fast reply 3CX chat messages can now be responded to from […] The post 3CX Android Beta: Send Fast Chat Replies appeared first on 3CX.

Fast Voicemail Access in 3CX iOS App Beta

Our latest 3CX iOS App, currently in Beta now provides an even better user experience, fast voicemail access and much more. We highly recommend you upgrade the PBX to the latest version 18 in order to benefit from all the new features it provides. Fast voicemail access For faster access to voicemail, our latest client […] The post Fast Voicemail Access in 3CX iOS App Beta appeared first on 3CX.