Everything you need, and no long term contracts!
ACCENTLOGIC's Complete 3CX Packages include everything you need for your business communications needs. We include SIP Trunks for inbound and outbound telephone calls, Inbound CallerID with name, e911, Directory and Caller ID Listings, cloud hosting in ISO 27017/SOC 2 compliant data centers, and much more. We are so confident that you will love your new phone system and our services that these plans are month to month.
For pricing on professionally hosted systems over 8 lines, or 3CX installed at your premise, please contact us for a custom proposal based on your business needs.
Enterprise Edition Per Line Plans
3CX Enterprise Edition Advanced Features
Advanced Queue Strategies
Longest Waiting Time, Least Talk Time, Fewest Answered, Round Robin, Hunt by Threes Prioritized and Random
Advanced Call Reporting
Scheduled and On Demand staff and queue performance reports.
Real time queue statistics. Calls waiting, average talk time, answered calls, abandoned calls, callbacks, agents busy.
Notify Queue Managers when SLA time has been breached or a call is lost.
Effectively train coach and monitor agents, or even take the all over.
Call Recordings Search
Managers can easily search for and listen to call recordings.
Add extensions for outside staff to receive queue calls on their mobile or home phone.
Supervisor Agent Management
Supervisors can change agent status in queues, and see all activity in Q-Manager
Call Flow Designer
Easily create complex call flows and voice applications visually – without programming or scripting.
Click to Call, Call Pop-ups, Call Journals. Integrates with Salesforce, zendesk, Office 365, Google Contacts and more.
Allows desk phones to shared by multiple users.
250 Web Conferencing Participants
Easily hold online meetings and webinars.