3CX Phone System
Evolve Your Communications with 3CX Phone System
Move to 3CX Phone System –3CX is a software based PBX which runs on mainstream operating systems, and works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution – without the inflated cost and management headaches of an ‘old style’ PBX. Used worldwide by more than 250,000 companies with over 5 million users, 3CX has been recognized for its innovation and cutting-edge technology.
3CX Phone System supports popular SIP phones, VoIP providers and traditional PSTN lines. The web-based management console makes it easy to configure, eliminating the need to hire expensive telecom consultants.
Step into the future of web conferencing with 3CX WebMeeting – the new an unparalleled video conference platform which leverages WebRTC Technology for a seamless, user-friendly experience with no need for additional plugins or software.
“We have been very pleased with the overall capability of 3CX Phone System within our business. With a Windows-based system, we have control over the phones and don’t have to pay for support from our old provider.” – Brian Dunn, Agilis
10 Advantages of 3CX Phone System
1. Software based: Easy to install & Manage
2. Inexpensive to buy & expand
3. Work from anywhere with iOS & Android clients
4. Leverage existing IT infrastructure & Server hardware
5. Save on your phone bill with SIP Trunks & Mobile /Remote clients
6. Integrated video conferencing using WebRTC
7. Better customer service with advanced call queues
8. Integrate with CRM & Accounting software
9. Standards based – use popular IP Phones, SIP Trunks
10. Personal Click2Meet URLs
“Thanks to 3CX, we were able to increase our phone capability 250%+ in record time to meet the demands of the National Health professionals responding to the Covid-19 crisis. We have been able to deliver a flexible and rapid deployment that has provided new and increased capabilities to National Health professionals from numerous locations in the United Kingdom ensuring service users get the support they need at this very critical time.”
Matt Buckley, Head of Enterprise Architecture & Design, NHS
Boost Productivity & Customer Service with 3CX Phone System Pro!
Boost your company’s sales by providing superior customer service, increase staff productivity and reduce call costs with 3CX Phone System Pro! 3CX Phone System Pro adds advanced call center features, Exchange/LDAP integration, Salesforce & Dynamics CRM support, cross office presence and better reporting to the standard edition of 3CX Phone System.
The Pro edition includes all the award-winning features of the Standard 3CX Phone System edition but also adds fantastic advanced call features that are geared to stepping up your customer service and ensuring your company stays ahead of the competition.
Advanced Call Center Features:
- Never miss a call! Your customers can hang up and still retain their position in the queue. They’re automatically called back they reach the top of the queue.
- Review how long your customers have waited in a queue before your employees took the call and see the amount of answered and unanswered calls.
- Improve customer service by screening calls with the Listen In, Listen In and Whisper and Barge In feature.
Massively increase your employee’s productivity by providing advanced call features such as real-time call statistics, wallboards, SLA alerts, a selection of queues and more! The Pro edition also includes seamless Microsoft Exchange Phone book and IVR integration.
3CX Phone System Pro Key Features:
Additional queue strategies include:
3CX WebMeeting: Online Meetings and Video Conferencing Made Easy
Hold face to face meetings at the click of the button! How? By using 3CX WebMeeting which is WebRTC based and eliminates the use of clients. 3CX WebMeeting, is an easy-to-use web conferencing solution that transforms the way you communicate and collaborate within your company and with customers. Save time and money by hosting your meetings online. 3CX WebMeeting is offered with three different deployment options: Integrated with 3CX Phone System, 3CX WebMeeting Server (On-Premise) and hosted by 3CX
Say goodbye to plug-ins with WebRTC
3CX WebMeeting uses WebRTC technology to enable video and voice communications to take place through the internet browser. Participants can now seamlessly join meetings without the need to download any additional plug-ins.
You can view the 3CX Datasheet and the 3CX Phone System brochure (PDF) or download 3CX Phone System for Windows here. If you require any assistance with setting up 3CX Phone System, we’re happy to help.
Take a look at the 3CX WebMeeting datasheet and find out how your business can cut costs and increase productivity by leveraging WebRTC.
“3CX was remarkably flexible and easy to install. It was also extremely simple to manage. Being able to run 3CX on Windows Server offers great peace of mind.” – IT manager Dustin T. Adam, RE/MAX