Following the release of v18, we have also updated the Call Flow Designer (CFD) with new features. It is now possible to run actions concurrently. You can also retrieve and make use of queue statistics to adapt call flow logic accordingly. Run actions in parallel In order not to leave callers wondering what to do […] The post New Call Flow Designer for V18 appeared first on 3CX.

Experience the benefits of the 3CX Windows Desktop App with this short video presentation shared by 3CX Platinum Partner YellowGrid. The native desktop app was built from the ground up using the same Electron framework as Teams and WhatsApp. Simply put, this replacement to the browser extension, is not only better looking, but offers a […] The post Video Overview: Meet the 3CX Windows Desktop App appeared first on 3CX.

The final version of 3CX V18 is here offering best in class audio quality, performance and reliability. With customer communication at the forefront, V18 provides an all-in-one integrated solution to communicate internally and connect with prospects – via voice, live chat or video. New 3CX Client and Desktop App With V18 we’ve improved the Web […] The post 3CX V18: Connecting Teams & Customers – Faster, Better, More Efficiently appeared first on 3CX.

Fine tuning v18 for its final release! This RC2 includes important fixes and improvements to the Web Client and Windows Desktop App, among others. Client improvements We improved the usability of the 3CX client in some key areas. The dial pad icon now at the top, has a handset icon – indicates that the user […] The post V18 Release Candidate 2 Now Available appeared first on 3CX.

Fine tuning v18 for its final release! This RC2 includes important fixes and improvements to the Web Client and Windows Desktop App, among others. Client improvements We improved the usability of the 3CX client in some key areas. The dial pad icon now at the top, has a handset icon – indicates that the user […] The post V18 Release Candidate 2 Now Available appeared first on 3CX.

The 3CX development team is no longer coding, which means 3CX v18 has reached Release Candidate (RC) status and the official launch date is close at hand! We will be sharing a video presentation of all that’s included in v18 and subsequent updates when the final is ready so make sure to watch this space. […] The post V18 Release Candidate: All Systems Ready for Launch appeared first on 3CX.